The Memory Collective Privacy Policy

Effective Date: June 25, 2024

1. Introduction

Welcome to The Memory Collective (“TMC”)! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you access or use our website.

2. Information We Collect

A. Personal Information: We may collect personally identifiable information that you provide to us voluntarily, such as but not limited to your name, email address, postal address, phone number, or any other information you submit through our website’s forms. This includes story data you submit or store in your TMC account in the form of audio, video, photos, or text.

B. Non-Personal Information: We may automatically collect non-personal information, such as your IP address, browser type, device information, and browsing behavior when you interact with our website. This data helps us improve our website and services.

3. Use of Information

A. Personal Information: We use the personal information you provide to respond to your inquiries, process your requests, and improve your experience on our website. We may also use this information to send you promotional emails or newsletters with your consent, which you can opt-out of at any time. Story data may be accessed to work directly with you on a project, help you find a file, or other specific uses, but is otherwise not directly accessible.

B. Non-Personal Information: Non-personal information is used to analyze trends, track user interactions, and gather demographic information. This data helps us enhance the functionality and user experience of our website.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store certain information about your interactions with our website. Cookies help us remember your preferences, enhance your user experience, and analyze website traffic. You can control cookies through your browser settings, but note that disabling them may limit some features of the website.

5. Third-Party Services

We may use third-party services, such as analytics providers or advertising partners, to help us better understand website usage and deliver personalized content. These third parties must comply with our privacy policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted contractors we hire for the purpose of conducting projects with clients; this is for project communication purposes only. Contractors are bound by confidentiality agreements and are prohibited from using your data for other purposes other than to contact a customer about their project. Any data shared with contractors is on an as-needed basis for the customer’s project.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. The User understands these possibilities and assumes the risks of using the website.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children without verifiable consent from a parent or legal guardian. If you believe we have unintentionally collected information from a child, please contact us immediately.

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make significant changes, we will post a prominent notice on our website and update the effective date. Please review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at